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Why does my Smart Bridge not show up in the overview?

The Gateway scans the Priva network roughly every minute using mDNS to detect any new devices. To avoid a high workload on the network, it...

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Written by Martijn van Mechelen
Updated over 2 weeks ago

The Gateway scans the Priva network roughly every minute using mDNS to detect any new devices. To avoid a high workload on the network, it only scans the network every minute.

If after connecting the Smart Bridge(s) to the network, it still does not show up after a minute, then the following actions can be taken:

  • Make sure all cables are connected properly and the Smart Bridge(s) are powered on.

  • Refresh the overview page in I&M.

  • If the Smart Bridge still does not appear, reboot the Gateway by going to the Gateway page and click on

    Three_dots_2.PNG

    and then "Reboot"

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