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What is the SMS/text messaging limit? And how to buy a new bundle?

We highly recommend using push notifications so you don’t need an SMS/text message bundle to receive notifications on your mobile device. ...

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Written by Martijn van Mechelen
Updated over 2 weeks ago

We highly recommend using push notifications so you don’t need an SMS/text message bundle to receive notifications on your mobile device.

If you prefer SMS/text message, order an SMS/text message bundle for your organization:

Prices depend on the size of the bundle and vary by country. One bundle contains a fixed number of text messages (prepaid) and applies to all users of the organization. If the SMS/text messaging limit is almost reached, every user will be informed by email and by a notification in the application.

Use rules to limit the number of SMS/text messages sent to you (personal rules) or to people in your organization (organizational rules).

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It is recommended to use the iOS or Android Notification Center app. This allows you to receive push notifications on your phone and eliminates the need for SMS notifications. There is no difference in reliability.

Be aware that sending SMS notifications also requires an Internet connection at your site. If you are looking for a way to be notified of alarms even if there is an internet outage, consider specialized alarm providers such as Adesys

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. Priva integrates with Adesys and provides a tested method of receiving alarms that is approved by major insurance companies.

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