Skip to main content

About SMS limits and purchasing a new bundle

M
Written by Martijn van Mechelen
Updated over a week ago

It is strongly advised to use push notifications, eliminating the need for an SMS bundle to receive system alarm notifications on your mobile device.

If you prefer SMS over push notifications, you can order an SMS bundle for your organization by calling Priva.

Prices depend on the size of the bundle and vary by country. One bundle contains a fixed number of text messages (prepaid) and applies to all users of the organization. If the SMS messaging limit is almost reached, every user will be notified by email and in the application.

Apply notification rules to limit the number of SMS messages sent to you (personal rules) or to people in your organization (organizational rules).

Be aware that sending SMS notifications requires an internet connection at your site. If you are looking for a way to be notified of alarms even during an internet outage, consider specialized alarm providers such as Adesys.

Did this answer your question?