The Notification Center offers a feature to suppress notifications in order to minimize excessive alerts. For instance, if a specific alarm triggers 150 messages within 5 minutes, notifications for that alarm will be suppressed until the frequency of messages drops below this threshold.
Once the number of messages falls below the 150-message limit, alarm suppression will stop, and notifications will resume as normal.
First alarm | In the next 5 minutes | In the following 5 minutes | In the following 5 minutes | In the following 5 minutes | |
# of events | < 150 | ≥150 | ≥150 | < 150 | <150 |
Suppression | No | Yes | Yes | No | No |
Notification | Alarm notification | Suppression on | None | Suppression off | Alarm notifications |
Notifications about suppression
Users are informed when notification suppression begins and ends. They receive updates about this suppression through email, SMS, iOS push notifications, and/or Android push notifications, based on their chosen notification preferences. Additionally, this information is displayed in the alarm case details within the Notification Center application.